FAQ
Quick answers.
Does Muslin need any app to work?
No. Every feature is built into the theme. The free Shopify Search and Discovery app is only used for filters (size, color, price) and product recommendations.
Which Shopify plans does it work on?
Muslin is an Online Store 2.0 theme and works on any plan that can use themes. A few features depend on the plan: combined listings need Shopify Plus, and gift cards are not available on every plan.
How do I show size buttons on product cards?
Open Theme settings > Product cards and set Size option names to the option name you use, for example Size, Waist. Each size then appears as a button on the card, and sold-out sizes are struck through.
The size filter is missing on collection pages. What do I do?
Install Shopify Search and Discovery, open Filters and add Size, Color, Product type and Price. The size filter appears first and open. Its name must match the filter name in the Size finder section.
Where do the measurements and fit notes come from?
From product metafields in the custom namespace: fit_note, model_info, body_measurements, garment_measurements, composition, care and origin. The documentation lists the exact format. Tabs with no data are hidden.
How do I set up the Find your fit section?
Create a menu with one link per garment collection, then select it in the Size finder section. Sizes are read from each collection's real Size or Waist option, and sold-out sizes are disabled.
Can I turn the animations off?
Yes. Theme settings > Behavior > Scroll animations has Full, Subtle and Off. They are always off for visitors who prefer reduced motion and paused inside the theme editor.
Can I use my own fonts and colors?
Yes. Pick fonts from the Shopify font library and set four color schemes in Theme settings. Custom uploaded font files are not part of the theme.
Does the theme collect any visitor data?
Recently viewed products are stored only in the visitor's own browser. There is no account, tracking pixel or server-side storage in the theme.
Will my customizations survive a theme update?
Settings and content stay when you update, but custom code edits can be overwritten. Duplicate the theme before editing code, keep your changes in Custom Liquid sections where possible, and re-apply code changes after an update.
Do you do custom changes for my store?
No. Support covers theme bugs, theme settings and documentation questions. Custom code, third-party apps and design changes are paid work for a Shopify Partner.
How fast will I get an answer?
Within two business days (Monday to Friday). Include your store address and a screenshot to get a faster, more precise reply. See the support policy for details.
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